While social media posts showed the couple seemingly enjoying their vacation, local police said they got into a dispute that led to their staying in separate rooms. It’s not clear what led up to the dispute.

 

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In a translated statement, police said staff members at the Zuri Zanzibar hotel informed them that Robinson and McCann “seemed to not have a good understanding” and that the pair were separated. Robinson remained in their room, and McCann was moved to a different room, police said.

A room service attendant later found Robinson in the room and alerted hotel management. She was taken to the hospital, where she died.

Police called the couple’s dispute a “misunderstanding” and said Robinson died by suicide.

The hotel said it was “deeply saddened” by what happened.

“Our sincerest thoughts and sympathies go out to the family and loved ones during this painful time. We are providing our full cooperation to the local authorities and the U.S. Embassy,” it said in a statement.

Endres said that she spoke to her sister shortly before she died and that “everything was completely normal.” The pair discussed what they were going to do when Robinson got back to the U.S.

“She was so ready to take the next steps with who she thought was the love of her life,” Endres said. “She was so happy with the choices that she had made and in the places that she was. She was happy.”

Endres said the trip to Zanzibar was a planned “dream” vacation for her sister.

Robinson’s mother said the past several days have been overwhelming, and she declined to speak further.

In an statement Sunday on Instagram, the family said that “nothing about this loss feels real.”

“The suddenness, the unanswered questions, and the distance from home have made this tragedy even more overwhelming for our family,” the statement read.

Police said Robinson’s death remains under investigation, and police continue to question McCann. His passport has been suspended, police said.

McCann could not be reached at phone numbers listed for him. Attempts to reach his family were unsuccessful.

Endres said that communication with local police has been sparse but that family will continue fighting to find out what happened.

“She wasn’t just an influencer; she wasn’t just someone online. She was a daughter, she was a sister and she was someone who is so, so loved because of the life that she brought,” Endres said. “She was just such a large piece in so many people’s lives, and that’s what I want people to not forget.”